The care your HBF stars depend on.
Everything about the home, in the buyer’s pocket — snags, guidance and local info a tap away.
- Live snag status & photo threads
- Colour & mood AI (real purchasable paint)
- Local services + meters & bins
- Appliance guides & moving-in checklist
From handover to happily settled.
Buyer invited at handover
On completion day the buyer receives an invitation to their new home in PlotCare. Their plot, floor plan and key contacts are already waiting for them.
Self-serves from day one
Progress updates, documents, colour ideas, appliance guides and local services — everything is a tap away, with no calls to the site office needed.
Snags raised and resolved
When something needs attention the buyer logs it directly into PlotCare. They watch it move through the workflow and receive confirmation when it’s fixed.
Colour & mood advisor
AI palette suggestions matched to real, purchasable Farrow & Ball paint — a warm touch buyers remember long after handover.
- Pick a room and a mood — we suggest a curated palette
- Each swatch links straight to the paint supplier
- Raises satisfaction and reduces “what colour is this?” calls
Local services, ready on day one
We pre-load every category a new homeowner needs in their first year or two — GP, dentist, vet, bins, utilities, broadband — so they’re never starting from scratch.
- Searchable & browseable by category
- Distance & NHS / Private shown at a glance
- One less reason for buyers to call the site office
Put care in every buyer’s pocket.
See how the homeowner app supports your HBF scores and reduces aftercare calls from the moment keys are handed over.