Care they can see.
Compliance you can prove.
PlotCare carries the whole homeowner journey — snagging, defects, NHQC complaints and aftercare — on one plot record. Built by someone who bought the new-build and lived the 142 snags.
Watch the 2-minute founder storyYou’re already caring. Your teams are already doing the work — it just isn’t showing to the people who paid for it, and that’s costing you the credit.
Real homes. Real snags. Real numbers.
Not stock quotes — what the product and the research already show.
Your role. Your view. Your day, made simpler.
From the site office to the sofa — everyone sees exactly what they need.
Why PlotCare? Because aftercare is where trust is won.
Three things that separate PlotCare from a snag spreadsheet.
One plot. Every stage.
Snagging, defects, complaints and aftercare on a single record — nothing to reconcile.
AI that earns its keep
Email extraction, safety auto-escalation, brochure scanning. Real jobs, no chatbot theatre.
Homeowners feel cared for.
Clear status, colour advice, local services, live updates — hospitality-grade, not a portal.
“Good hospitality is showing someone you care that they chose you.”
— Dean, founder of PlotCare
However good your rating is online, one friend saying ‘don’t buy from them’ outguns all your marketing. PlotCare is insurance against the one bad story.
Log it. Pin it. Prove it.
Homeowners drop a numbered pin on their own floor plan; safety snags auto-escalate to P0; every fix carries a timestamped, photo-backed audit trail.
Learn moreThe process keeps up, however fast the snags come in — pinned, prioritised, proven.
The evidence pack is ready the moment the Ombudsman asks.
Respond faster. Demonstrate compliance.
The full New Homes Quality Code V2 workflow — 5wd / 10wd / 56-day clocks, templated letters, Ombudsman referral and a one-click evidence pack. Shipped and live.
Learn moreThe numbers behind the pitch
“You get better service at Fortnum & Mason, a Michelin restaurant or a Porsche garage than on the biggest purchase of your life — and sometimes you spent less there. Your home should be the same.”
Simple per-plot pricing.
Unlimited users, contractors and homeowners — no per-seat charges. Priced on the whole homeowner journey, not a buyer app.
Tailored to your portfolio size and contract term. No per-seat charges — ever.
See what PlotCare could save your team
Grounded in real new-build snag volumes. Adjust to your sites. Result is an illustrative estimate.
Admin time your team gets back: 1,125 hours/year (≈ £20,250 at £18/hr)
Avoided complaints & compensation: £5,000/year
£253 saved per plot
See it with your own plots.
A 20-minute walkthrough, built around your sites — or a no-pressure 15-minute chat with the founder. If it's not right for you yet, we'll say so.