Log it. Pin it. Prove it.
Homeowners pin the exact spot on their own floor plan, safety snags fast‑track themselves, and every fix carries a timestamped, photo‑backed audit trail.
- Floor-plan pin capture
- Photo & video threads
- Safety auto-escalation to P0
- Timestamped audit trail
From pin to proof, nothing slips.
Homeowner drops a pin
Three cracks means three tagged pins on the exact spot — not a photo of a blank white wall the site team has to decode.
Routed by priority & SLA
Every ticket is triaged automatically: P0 safety snags clear in 24 h, cosmetic items follow the standard 14 d or 28 d window.
Fixed & signed off with photo evidence
The contractor closes the ticket with a timestamped photo. The homeowner sees the proof. The audit trail is locked.
Floor-plan snagging
Homeowners drop a numbered pin exactly where the issue is — on the real Ground or First floor plan. No guesswork, no lost-in-translation room descriptions.
- Pins land on the exact room & spot
- Ground and first floor covered
- Auto-routed to the right contractor
Stylised illustration — see it live in a demo →
Safety fast-track
Electrical, gas and water hazards are flagged P0 the instant they’re raised — bypassing the standard queue and triggering an immediate contractor alert.
- Auto-escalation to P0 in under a second
- Red hazard badge visible to all parties
- Contractor notified with full context
- 24 h SLA clock starts immediately
Audit trail
Every event — pin drop, photo upload, priority change, contractor assignment, and visit agreement — is timestamped and immutable. A complete record whenever you need to prove it.
- Date & time on every step
- Photo-backed evidence at closure
- Immutable — cannot be edited or deleted
- Exportable for NHQC and legal use
Illustrative estimate
What could PlotCare save your team?
Adjust the sliders to model your development’s profile. All figures are illustrative estimates based on industry benchmarks.
Admin time your team gets back: 1,125 hours/year (≈ £20,250 at £18/hr)
Avoided complaints & compensation: £5,000/year
£253 saved per plot
See it working on a real development.
Book a short demo and watch a homeowner pin their first snag in under a minute.